Complete a Move-Out Rec (FAS/SODA)

❶ Go to the applicant’s account page. There are two ways to complete this task:

• Enter the applicants name or unit number in the Quick Search bar.
• Go to the Accounts tab, select Applicants from the drop-down menu and select the Applicant from the screen list, as shown in the figure below.

❷ On the left navigation menu, click Move Out Reconciliation under the Leasing Workflow.

• Enter the Date the Move-out Reconciliation is being performed.  If the date entered is before the move out date, a reminder displays indicating, Reconciliation date must be on or after the move out date.
• Enter descriptive Notes, this will display on the Final Account Statement.
• Current Outstanding Charges display.  
• Default charges set by the property may also display. 
  • Click Add to create new Move-Out charges (damages, cleaning, etc.)
  • Click the piece of paper under Image to upload photos of move-out damages.
• Name the file.
• Select to show on Resident Portal.
• Current Balance: What they owed before Move-Out Charges
• Adjusted Balance:  What they owed after new Move-Out Charges are added.

❹

• Deposit Application and Refunds sections, deposits are applied to Outstanding Charges first and then to new Move-Out Charges. 
• You may edit the amount of Deposit applied to Balance and Deposit Refund fields (if you have permission).
• If the former resident is receiving a refund there will be an amount in the Deposit Refund field.
• If the former resident is receiving a payment refund three will be an amount in the Payment Refund field.
• Click Spit to split the deposit refund between the main lease holders.  (This can only be done with deposits not payment refunds.)
• Click Save or Save and Print to print the Final Account Statement.

❺

• If the resident has a balance after applying the deposits to charges there will be an amount in the Deposit applied to balance field.
• The section Outstanding Balance Action displays on the page. Select an option:
  • Option 3: Post to Ledger, Write-Off Balance, Create Collections Account.  Performs all the tasks above PLUS all outstanding balances are moved into a collection account.  These residents appear on the Outstanding Collection Accounts report as Pending (until a collection agreement is created).

• Click Save to finalize the Final Account Statement.