In order for the Move-Out Recon and subsequent FAS to be redone - you will make all adjusting entries under "Collections."
- EDIT: To Edit a transaction, you will click on the line item, and then click on the Edit button. Then enter New Amount, Notes, and click on the OK button.
- DELETE: To Delete a transaction, you will click on the line item, then click on the Delete button, then click on the YES button.
- ADD: To Add a transaction, you will click on the Add button and complete the screen accordingly.
Once all the edits are completed your Property Manager will need to re-approve the FAS, in order for you to generate a new FAS. :)
Deleting All Charges on Collections Ledger
- Before you complete the above steps, please complete the following actions.
- Upload the Approved email from your DO/VP to the Residents Account - must be "Move Out Pictures & Final Account Statement" Folder
- Go to Collections Ledger. Click on Set Up Agreement (or Change Agreement).
- Agreement will be for $0
- Notes: You will enter the reason you are writing the account off. EX: DO approved to zero out ledger.
- Click on "OK" button
- Then you will Step # 2 - Delete - to delete each line item.
- Once you are complete, click on n the Resident's name to go back to the Residents Account.
- Click on Move-Out Rec button.
- Complete move-out rec.
- Date: Enter today's date
- Notes: DO approved to write off residents account to uncollectable.
- Click on "Save & Print" button.
- Complete move-out rec.
- Click on Move-Out Rec button.
Screenshots:

EDIT COLLECTION LINE ITEM


DELETE COLLECTION LINE ITEM

ADD COLLECTION LINE ITEM

DELETE TRANSACTION - ADDITIONAL STEPS:
Upload approval
Add Note to zero out account
Delete Line item
Generate a New FAS
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