Applicant applied - but application is not on Applicant Record

Created by Paul Hoffman, Modified on Mon, Dec 11, 2023 at 1:30 PM by Paul Hoffman

You could merge the two by converting Brandy's prospect record into an Application and adding her as a roommate (Add to Lease).  This though, would duplicate Brandy's record - meaning there would be two Brandy's.  We could fix that - but there is a much simpler way to fix this. 


The step-by-step instructions are below:

  • Click on the Prospect record for Brandy.
  • Then click on "Applications" 
  • Then click on the "3 dots" and select "View"
  • You would then download the application
  • Once downloaded, you would go to Brandy's Applicant account and upload the application to the Residents Document/Application folder. 

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