Transactions: Move Payment to Deposit Ledger (or vice versa)

Created by Paul Hoffman, Modified on Wed, Jan 24, 2024 at 3:26 PM by Paul Hoffman

ResMan has a solution to move the Payment from the Resident Ledger to the Deposit Ledger. The function is called "Payment-Deposit Correction."

To complete this, follow the steps below.

NOTE: If the property is in the "black-out period", you can complete this, but the transaction amounts at the top of the resident screen will not update until the 1st of the Calendar month.

Payment to Deposit Correction

❶ Go to the applicant’s account page. There are two options to do this:

▶ Navigate to Accounts → Applicants or Residents → select the applicant or resident from the list
▶ Enter the applicant or resident's name in the Quick Search box → click the name

❷ Click Payment-Deposit Correction under the Accounting Actions on the left navigation menu.

❸ Enter the following details:

Type - select Payment to deposit
Category - select the category the payment needs to be applied to
Amount - enter the amount you would like to move

 Note: The Amount available to be moved will be displayed above the deposit category. If there is no money available to move, it means that all the money that has been paid has been allocated to other charges.

❹ Click the Save button

❺ Click the Ledger module to see the two entries moving the money to the resident's deposit ledger

Deposit to Payment Correction

❶ Go to the applicant’s account page. There are two options to do this:

▶ Navigate to Accounts → Applicants or Residents → select the applicant or resident from the list
▶ Enter the applicant or resident's name in the Quick Search box → Click the name

❷ Click Payment-Deposit Correction under the Accounting Actions menu on the left navigation menu

❸ Enter the following details:

Type - select Deposit to payment
Category - select the category the payment needs to be applied to
Amount - enter the amount you would like to move

 Note: The deposits that are available will be listed. If necessary, you are able to adjust which deposit payments are being moved back to the payment ledger.

❹ Click the Save button

 Note: The amount that is available to be moved will be displayed above the amount box. If there is no money available to move, the resident does not have any deposits paid in.

❺ Click the Ledger module to see the two entries moving the money to the resident's deposit ledger.