The payment will not be applied to the Resident's account, as the payment is reimbursing our Fee that we paid in for the "Deposit Alternative". Please refer to SOP 6011 - Security Deposit Policy
- Posting the Captive Claim Payment - When you receive the check from Captive, you will post the payment under a WOIT Account.
- Aptexx Steps:
- Scan the check via Aptexx like normal
- Under "Assign to Person" select Captive Reimbursement (which is the WOIT account)
- ResMan Steps:
- Once the payment has been posted, you'll go back to ResMan and go to the WOIT Account - "Captive Reimbursement", you will then need to enter a Charge Transaction.
- Transaction Category - Captive Reimbursement
- Post Transaction like normal
- Once the payment has been posted, you'll go back to ResMan and go to the WOIT Account - "Captive Reimbursement", you will then need to enter a Charge Transaction.
- Aptexx Steps:
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